Are you dedicated to providing excellent customer service and skilled at fostering positive relationships? We have a fantastic opportunity for you to start a career as a Customer Success Representative. In this role, you will serve as the primary point of contact for our customers, addressing their inquiries, managing feedback, and ensuring their overall satisfaction.
Roles: As a Customer Success Representative, you will be crucial in maintaining our commitment to a “Users First” approach. Your responsibilities will involve interacting with customers through online chat platforms like Facebook Messenger, where you will offer personalized support and solutions.
Position Details:
- Rate: $35 per hour
- Contract Length: Open-ended, offering flexibility
- Requirements:
- Access to a laptop, phone, or tablet
- Reliable internet connection
- Basic English writing skills
- Skills/Background Needed:
- This is an entry-level position; complete training will be provided
- No prior experience in live chat work is required
- Location: Fully remote; open to candidates globally, with a preference for those in the United States
Customer Success is a rapidly growing field, and by stepping into this role, you contribute significantly to the positive experience of our customers. If you are prepared to start immediately and fit the criteria mentioned, please submit your application today.