Social Pays Remote

Entry-Level Live Chat Support Specialist

Dive into the world of customer service as an Entry-Level Live Chat Support Specialist. This role is ideal for those passionate about providing exceptional support through live chat and email, ensuring that every customer interaction is both effective and satisfactory. As the primary point of contact for inquiries, you will handle requests with precision and care, ensuring that all communication is clear and responses are timely.

Position Details:

  • Contract Length: Open-ended
  • Rate: $35 per hour
  • Experience Level: Entry-Level, suitable for candidates with no prior experience
  • Location: Remote; candidates can work from anywhere, with a preference for those based in the United States

Responsibilities:

  • Serve as the first point of contact for customers, addressing inquiries via live chat and email efficiently.
  • Decode customer requests to provide accurate and supportive responses.
  • Ensure all communications are handled professionally and promptly.

Requirements:

  • Capable of using social media and website chat functions on either a phone, tablet, or laptop.
  • Strong ability to work independently.
  • Proficient in following detailed guidelines and instructions.
  • Must have a reliable internet connection.

If you are eager to begin a career in live chat support and are ready to contribute to a team focused on exceptional service, this opportunity is waiting for you. Apply now to start your journey in providing world-class customer interactions from wherever you are!