Join today as a Service Desk Chat Agent and embark on your journey in the tech support world. This role is perfect for individuals with a knack for problem-solving and a passion for excellent customer service, all from the comfort of your home.
What You Will Do:
- Provide real-time assistance and technical support to users via live chat.
- Efficiently handle incoming chats and maintain accurate tracking of discussions and solutions in our system.
- Utilize a comprehensive knowledge base to diagnose issues and ensure resolutions that satisfy users.
Key Requirements:
- Access to a laptop, phone, or tablet with a stable internet connection.
- Basic English writing skills are necessary.
- No previous experience in live chat support is required; we provide full training.
Rate:
- $35 per hour depending on the efficiency and complexity of interactions.
Work Environment:
- Fully remote; work from anywhere in the United States.
- Flexible working hours tailored to your schedule.
Ideal Candidate:
- Detail-oriented with strong communication skills.
- Eager to learn and apply new tech support solutions.
- Ready to start immediately and capable of working independently.
If you’re ready to start a career in tech support and meet the requirements, please apply today!