Are you a mom seeking a flexible and fulfilling remote opportunity? We are offering both full-time and part-time positions as Customer Support Chat Agents, suitable for anyone looking to balance work with family life. This role involves assisting customers via chat on websites and social media platforms, ensuring a positive experience by answering inquiries, providing information, and resolving issues efficiently. Comprehensive training is provided, making this a great entry point for those new to customer support.
Responsibilities:
- Engage with customers through live chat, providing prompt and accurate assistance.
- Handle inquiries related to products, services, and customer accounts.
- Offer solutions and sales options to enhance customer satisfaction.
- Use a resource of FAQs to guide responses and streamline support.
Rate:
- $35 per hour.
Requirements:
- Reliable access to a computer, smartphone, or tablet.
- Stable internet connection to ensure uninterrupted work.
- Basic proficiency in English for effective communication.
- A proactive attitude and a willingness to learn.
Skills/Background:
- Ideal for beginners: Full training provided upon joining.
- No previous experience in live chat support required.
Location:
- This is a fully remote role, open to applicants across the United States.
If you are a mom looking to step into a supportive, flexible work environment that respects the balance between work and family life, please apply today!