We are looking for enthusiastic candidates to join our team as Online Chat Support Representatives. This role places you at the forefront of our customer support, handling inquiries via email, chat, and direct messaging. Your main tasks will involve resolving customer issues, providing effective solutions, and maintaining our standard of exceptional service.
Experience is not required for this position as we offer thorough training to ensure you are well-prepared. However, strong written communication skills are crucial. We provide flexible scheduling options, allowing you to choose your hours with a minimum commitment of 10 hours per week. Join us and contribute positively to our customers’ experiences!
Responsibilities:
- Manage incoming customer support inquiries through live chat, social media, and other online platforms.
- Handle both support queries from existing customers and sales inquiries from potential new customers.
Contract Duration:
- No fixed term
Rate:
- $35 per hour
Requirements:
- Access to a device with internet capabilities like a phone, tablet, or laptop.
- Ability to work independently and adhere to guidelines.
- At least 10 hours of availability each week.
- Reliable internet connection.
Location:
- This position is fully remote, ideal for candidates located in the United States.
Customer support professionals are in high demand globally, and this role offers you a chance to make a significant impact. If you’re prepared to start immediately, we encourage you to apply today and join our dynamic team.