Join our mission to transform customer service by becoming a Technical Support Specialist. We are not just focused on selling products or services; we are committed to understanding and resolving our customers’ needs and challenges through innovative solutions. If you’re passionate about providing outstanding technical support and ready to handle inquiries via live chat, this role is for you.
Roles: As a Live Chat Customer Support Agent, you will:
- Serve as the first point of contact for both existing and potential customers.
- Provide expert assistance and resolve queries related to our tech products and services.
- Use live chat to guide customers through troubleshooting steps and help them utilize our products effectively.
Contract Length: Open-ended, with no fixed term.
Rate: $35 per hour.
Requirements:
- Must have access to a device capable of handling social media and website chat functions (Phone, Tablet, Laptop).
- Ability to work independently and follow detailed instructions.
- Minimum commitment of 10 hours per week.
- A reliable internet connection.
Location:
- This is a fully remote position. We welcome candidates from all over the globe, with a preference for those based in the United States.
If you’re ready to start immediately and are looking for a role where you can contribute to a team dedicated to excellence in customer support, apply today.