Explore a career as a Remote Email and Chat Support Specialist and play a key role in transforming the customer experience online. This entry-level position is ideal for enthusiastic individuals eager to support and elevate customer interactions via email and live chat. Dive into a role where every conversation helps to refine the service excellence delivered to customers.
Your Role:
- Responsibilities: Manage customer inquiries through emails and live chats on business websites and social media platforms, providing prompt responses, troubleshooting issues, sharing product information, and processing orders or discounts.
- Requirements: Access to a laptop, smartphone, or tablet with a reliable internet connection. Basic English writing skills are essential to communicate effectively with customers.
- Training: Comprehensive training is provided. Prior experience in live chat or email support is not required, making this a great starting point for your career in customer support.
Compensation and Work Details:
- Rate: $35 per hour
- Location: This position is fully remote, ideally suited for candidates in the United Kingdom, but open to applicants worldwide.
- Contract Type: Flexible, allowing you to work online at your convenience.
Live chat and email support roles are highly sought after globally. If you are ready to begin immediately and are looking for an opportunity to develop professional skills while working remotely, we invite you to apply now.